BOOKING POLICY

  • Bookings are essential.

  • A minimum 50% deposit of the total accommodation cost is required to confirm a booking. With Peak bookings Full payment is required 4 weeks from arrival date. Off peak bookings 50% deposit of the total accommodation is required to confirm a booking. Full payment is required before arrival.

  • All prices quoted are in Australian Dollars, are inclusive of GST and subject to change without notice due to seasonal and other variations.

  • Deposits can be accepted by direct deposit, money order, cheque or phone/email credit card if the details are provided by the card holder.

 

CANCELLATION AND REFUND POLICY 

 

  • All cancellations must be advised in writing (e.g. email) before any refund can be considered.

  • Bookings cancelled or altered at the commencement of or during occupation do not qualify for any refund.

  • Deposits are non-refundable with less than 21 days notice of cancellation.

  • For Peak season bookings the total accommodation fee is non-refundable within 28 days notice of cancellation.

  • All cancellations will attract an additional $50 Administration fee per site.

 

PET POLICY

 

  • Pets must be leashed and supervised by an adult at all times with no exceptions!

  • Dog faeces must be disposed of immediately, no excuses considered.

  • Pets are not permitted inside the pool fenced area.

  • Pets are not permitted inside any buildings or within 10m of the Camper’s Kitchen unless pre- arranged with management.

  • Aggressive dogs or dogs that continually bark are not allowed. Management reserves the right to determine if your dog is one of these and may ask you to remove them at any time if we feel it is justified.

  • Fonty’s Pool & Caravan Park will assume no responsibility for any injuries to humans or animals resulting from the actions of pets.

  • Non compliance with these rules will result in the owners being asked to leave the premises forfeiting their remaining accommodation fees.

 

“Fonty’s Pool” is a pet friendly park; please help us keep it that way.

 

Please note we do not take dogs between Christmas and New Year, Aus Day and Easter LWE.

FIRE POLICY

 

  • A limited number of Fire Pots are available free of charge.

  • Access is via a key from the front office which must be returned before departure. •

  • Your key is for your pot only. If you use your key to access pots for anyone else, you will lose your pot. 

  • If you depart before the office is open, please place key in the key return box by font door of office FIRE RULES 

  • Fires are only permitted in fire pots provided or approved by Fonty’s Pool.

  • Limit of one fire pot per group.

  • Fires are only permitted during burning season.

  • Fires are to be kept small to avoid sparks and if conditions become windy, fires are not permitted at all.

  • You are responsible for supervising your fire at all times and making sure it is not left unattended. Be aware that children may visit your fire when unattended.

  • Firewood is available for purchase from the front office.

  • ABSOLUTEY NO bushwood to be burned.

  • Only firewood supplied by Fonty’s Pool, or similar (eg bags from service station or Bunnings), is to be used in the park to regulate quality and size of wood.

  • Fires are not to be lit in pots on the morning of departure so that they are cool enough for you to return to the fire pot storage area.

  • You are responsible for returning your fire pot to the fire pot storage area and removing ash in designated drum prior to your departure. Pots must be stacked neatly.

  • If you require assistance with transporting your pot please ask one of our friendly staff.

  • Noise while gathering around fire pots is to be kept to an absolute minimum after 10pm, in alignment with our noise policy. Failure to do so will mean removal of your fire pot for the remainder of your stay.

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© Fonty's Pool and Caravan Park.